Satisfying our customers is a business
philosophy that we respect, practice, and emphasize in our
business.
Need to Return a product?
To return a product at
Aframerican Bookstore, you'll need to request a Return Merchandise
Authorization (RMA) number. This can be done by contacting our
service department by
E-mail
or by telephone. NO returns of any type will be accepted without
an RMA.
To request an RMA:
By phone: 1-402-455-9200
Monday - Friday: 9 a.m. - 5 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT
By
E-mail
We'll need the following information to authorize your
return:
- Customer name
- Invoice number
- Nature of the problem
In general,
Aframerican Bookstore
accepts returns on defective merchandise within
30
days. However,
Aframerican Bookstore
reserves the right to authorize product returns
beyond 30 days from the invoice date. If the product is accepted
after 30 days, credit will be issued toward one of the
following:
-
FUTURE PRODUCT PURCHASES
-
A FULL CASH REFUND
-
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON
RETURNED ITEMS. Customers
are responsible for all shipping charges back to
Aframerican
Bookstore
on returned items, and
Aframerican
Bookstore
will pay the shipping charges on the
replacement or exchange item(s) going back.
- SEND YOUR RETURN TO THE
ADDRESS BELOW: AND
Aframerican Bookstore
WILL COVER THE SHIPPING CHARGE
-
Aframerican Bookstore
3226 LAKE STREET OMAHA, NE
USA 68111111
Returns within 30 days from invoice date can be
for exchange, replacement refund or credit at
Aframerican Bookstore
discretion.
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