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Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product at Aframerican Bookstore, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department by E-mail or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-402-455-9200
Monday - Friday: 9 a.m. - 5 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT
By
E-mail

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Nature of the problem

In general, Aframerican Bookstore accepts returns on defective merchandise within 30 days. However, Aframerican Bookstore reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward one of the following:

 

  • FUTURE PRODUCT PURCHASES

  • A FULL CASH REFUND
  • ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Aframerican Bookstore on returned items, and Aframerican Bookstore will pay the shipping charges on the replacement or exchange item(s) going back.
  • SEND YOUR RETURN TO THE ADDRESS BELOW: AND Aframerican Bookstore WILL COVER THE SHIPPING CHARGE
    • Aframerican Bookstore
      3226 LAKE STREET
      OMAHA, NE
      USA
      68111111

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Aframerican Bookstore discretion.

 

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Aframerican Bookstore | 3226 Lake Street | Omaha, NE 68111
Phone: (402) 455-9200
Copyright © 2010. Aframerican Bookstore. All rights reserved.